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The security of your Overleaf account and your project data are important to you, and they're also important to us. Overleaf provides a number of features to keep you informed about any changes to your account. If you have any questions about suspicious activity on your account, please contact us.

Requests for sensitive account information

Employees of Overleaf will never ask you to provide your password or complete billing information to us via our support channels. If you receive such a request, it will not have come from us and is not legitimate. You can treat any such messages as phishing attempts.

Resetting your password

If you believe your Overleaf account password may have been compromised, or would like to change it for any other reason, there are two methods to change it.

  1. If you know your current Overleaf password, you can change the password at your user settings page.
  2. You can reset your password by entering your account's primary email address at our password reset page. If there's an Overleaf account with a matching primary email address, we'll send an email with instructions to reset your password. If you don't receive the password reset instructions within a few minutes, please check your spam/junk folders, as well as any filters you may have set up, for any messages from
  3. We recommend that you set (or reset) a strong password that is not shared with any other site. Using a free password manager is a good approach.

If you use another method for logging in to Overleaf, for example Institutional Login, "Log in with ORCID", or similar, you can manage your password through those services.

Checking for other active sessions on your account

You can view any other active sessions for your account by following the steps at How can I know whether there are other sessions open on my account.

Email notifications about changes to your account

We'll send you email notifications about certain changes to your account settings. Make sure that the primary email associated with your Overleaf account is up to date, accessible to you, and can receive emails from To change add or update your email address, use the instructions at Changing email address associated with an account.

Here are some examples of changes to your account settings that result in an email notification:

  • Changing your account's primary email address.
  • Adding a secondary email address to your account.
  • Linking your Overleaf account with a third-party service. (Examples: Google, ORCID, Dropbox, and GitHub.)
  • Linking your Overleaf account with an institutional single sign-on provider (available if you're a member of selected institutions).
  • Clearing your Overleaf account's active sessions.

If you receive an email notification for an account change that you don't recognise, please contact us right away so we can investigate. It's also good practice to reset your password and check for any active sessions if you are notified of activity that you do not recognise.

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